We aim to process and ship orders in 2-3 business days. Once your order is shipped, you'll receive a tracking number via email. We ship all our US domestic orders with USPS and UK domestic orders with Royal Mail.
If you have any issues with your delivery, don't hesitate to contact us.
Please be aware that Assolari has no control over delays made by the carrier. Shipping companies experience shipping delays due to harsh weather conditions, customs load, post office strike, etc., and Assolari cannot be held responsible for delays.
Assolari is based out of both US and UK. Orders made at uk.assolari.co will ship from our London office, while orders made at assolari.co, au.assolari.co, ca.assolari.co, and eu.assolari.co will ship from our New York office.
Assolari ships to many countries around the world! Please check the list below to see which countries we currently ship to:
North America: United States of America and Canada.
Europe: United Kingdom, France, Germany, Netherlands, Italy, Switzerland, Spain, Norway, Belgium, Hungary, Serbia, Ireland, Poland, Romania, Finland, Sweden, Austria, Greece, Lithuania, Portugal, Denmark, Czechia, Croatia, Bulgaria, Monaco, Turkey, Ukraine, and Denmark.
Rest of the World: India, China, Philippines, Saudi Arabia, Israel, South Korea, United Arab Emirates, Singapore, Thailand, Hong Kong, Bangladesh, Japan, Lebanon, and Indonesia.
The shipping fee is calculated upon checkout and depends on your delivery address and order value.
The customer is responsible for any new postage or shipping fees incurred if a package is shipped for a second time due to an incorrect address being entered at checkout.
Duties & Taxes
As Assolari is based out of both US and UK, duties are not charged for these countries. For US orders, taxes are applied at check-out according to the state of the shipping address.
For all other countries, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note duties and taxes are not included in the total checkout cost and will vary by country and order value. The customer is responsible for any customs/duties fees incurred.
Should you choose to refuse the delivery of your order to avoid duties and taxes, or fail to collect your parcel from the post office, you will be responsible for the return shipping fee and any duties and taxes charged to Assolari.