June - 14k Gold Twisted Huggie Earring

Meet the most common ear piercings and our size recommendation for each based on what works for most people. Every piercing is unique, so if you still have doubts about cartilage earrings sizes, seek advice from your local piercer.

HOOPS SIZE GUIDE

STUDS SIZE GUIDE

We aim to process and ship orders in 2-3 business days. Once your order is shipped, you'll receive a tracking number via email. We ship all our US domestic orders with USPS and UK domestic orders with Royal Mail.

If you have any issues with your delivery, don't hesitate to contact us.

Please be aware that Assolari has no control over delays made by the carrier. Shipping companies experience shipping delays due to harsh weather conditions, customs load, post office strike, etc., and Assolari cannot be held responsible for delays.

Shipping Destinations

Assolari is based out of both US and UK. Orders made at uk.assolari.co will ship from our London office, while orders made at assolari.co, au.assolari.co, ca.assolari.co, and eu.assolari.co will ship from our New York office.

Assolari ships to many countries around the world! Please check the list below to see which countries we currently ship to:

North America: United States of America and Canada.

Europe: United Kingdom, France, Germany, Netherlands, Italy, Switzerland, Spain, Norway, Belgium, Hungary, Serbia, Ireland, Poland, Romania, Finland, Sweden, Austria, Greece, Lithuania, Portugal, Denmark, Czechia, Croatia, Bulgaria, Monaco, Turkey, Ukraine, and Denmark.

Oceania: Australia.

Rest of the World: India, China, Philippines, Saudi Arabia, Israel, South Korea, United Arab Emirates, Singapore, Thailand, Hong Kong, Bangladesh, Japan, Lebanon, and Indonesia.

Shipping Costs

The shipping fee is calculated upon checkout and depends on your delivery address and order value.

The customer is responsible for any new postage or shipping fees incurred if a package is shipped for a second time due to an incorrect address being entered at checkout.

Duties & Taxes

As Assolari is based out of both US and UK, duties are not charged for these countries. For US orders, taxes are applied at check-out according to the state of the shipping address.

For all other countries, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note duties and taxes are not included in the total checkout cost and will vary by country and order value. The customer is responsible for any customs/duties fees incurred.

Should you choose to refuse the delivery of your order to avoid duties and taxes, or fail to collect your parcel from the post office, you will be responsible for the return shipping fee and any duties and taxes charged to Assolari.

Each piece goes through rigid quality control and inspection before it’s shipped out to our customers. However, if for any reason you're not 100% satisfied with the jewelry, Assolari offers a 60-day return policy and a 1-year warranty for craftsmanship.

Warranty

We stand by the forever quality of our pieces. That's why we offer a free 1-year product warranty on all products purchased directly through Assolari.

The warranty does not cover theft or lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of Assolari (like a piercer).

If you believe your item has a manufacturing defect, please contact support@assolari.co with details, photos, and videos of the piece.

Upon inspection, if we determine your piece is defective, we are happy to offer a complimentary repair or replacement.

Please note that slight irregularities and variations in craftsmanship or natural characteristics, including internal inclusions, visible or otherwise, are unique and individual to each item.

Returns

From the date your order arrives at your door, we give you 60 days to fall in love.

If you decide your purchase is not right for you, please email support@assolari.co and attach the reason for return along with photos of the earring in its original condition.

To be eligible for a return, the piece must be unworn, and sent back in its original packaging. There is a $10 USD handling charge for return that will be deducted from your refund.

Please note the return shipping fee is on the buyer's account and the original shipping fee is non-refundable and will be deducted from the refundable amount.

Upon the item's arrival, Assolari will review the condition of the item to then approve or reject the return. Please note that Assolari reserves the right to negate any refund if there is any indication that a piece was used or if it is out of its original box.

Refunds take approximately one to two weeks to process and depending on your credit card, it can take 5 - 10 business days for the refund to post to your account.